Privacy Policy

Who we are

The Finelli Team is a team of real estate agents affiliated with Compass, a licensed real estate broker, at 110 5th Ave, 3rd Floor, New York, NY 10011. This policy covers this website and application (the “Site”) and the information we collect through it. Questions: james.finelli@compass.com or (516) 859-1484.

Information we collect

• Information you give us — when you contact us or complete an intake form, we collect what you enter: your name, email address, phone number, the property or neighborhood you are asking about, your budget and timeline, how you plan to pay, and anything you write in a free-text field. Our buyer, seller, renter, and job-application forms each collect what that process needs.
• Information collected automatically — like most websites, our servers and analytics record your IP address, browser and device type, the pages you visit, and how long you stay.
• Cookies and similar technologies — see “Cookies and analytics” below.
• Agent-drafted submissions — an AI assistant acting for you can prepare a form and give you a one-time link to review it. Until you confirm or the link expires (24 hours), we hold the drafted values on our servers, keyed to a random link that contains no personal information. Confirming sends the submission to us like any other form, and the draft is then closed.

How we use your information

• To respond to your inquiry and prepare for a showing, consultation, or application.
• To send you listings and updates you asked for.
• To operate, secure, and improve the Site.
• To comply with our legal and brokerage obligations.

We do not use your information to make automated decisions about who may buy, rent, or be shown a home.

Cookies and analytics

The Site uses Google Analytics 4 to understand how it is used; the marketing pages also use Google Tag Manager and Ahrefs Analytics. The application sets one functional cookie (`finelli-agent-mode`) that remembers an agent-preview preference. You can block or delete cookies in your browser; the Site still works without them.

How we share information

• With Compass, our brokerage, which supervises our brokerage activity.
• With service providers that host and operate the Site — including Webflow and Cloudflare — and analytics providers including Google and Ahrefs.
• When the law requires it, or to protect our rights or the safety of others.
• If the business is transferred, as part of that transaction.

We do not sell or rent your personal information, and we do not share it for cross-context behavioral advertising.

Text messages and calls

If you give us your phone number and agree to be contacted, you consent to calls and text messages from The Finelli Team about your inquiry, including by automated means. Consent is not a condition of any purchase or service. Reply STOP to stop texts, or tell us to stop calling. Message and data rates may apply.

How long we keep information

Inquiry and intake submissions are kept while we work with you and for up to 24 months afterward; job applications for 12 months. Records we are required to keep — for example, fair-housing disclosure acknowledgments, which New York requires us to keep for three years — are kept for the required period. After that we delete them.

How we protect information

We use reasonable administrative, technical, and physical safeguards for the information we hold, consistent with the New York SHIELD Act. No method of transmission or storage is perfectly secure. If a breach affects your private information, we will notify you as the law requires, within 30 days of discovery.

Your rights

You may ask us to show you the personal information we hold about you, to correct it, or to delete it. Email james.finelli@compass.com and we will respond within a reasonable time. We will not discriminate against you for making a request.

If you are a California resident: we do not sell or share your personal information as those terms are defined by the CCPA, and we do not use sensitive personal information beyond providing our services.

Children

The Site is not directed to children under 13, and we do not knowingly collect their information. If you believe a child has given us information, contact us and we will delete it.

Other sites

The Site links to other websites, including Compass, government agencies, and data providers. Their privacy practices are their own, and this policy does not cover them.

Changes to this policy

We update this policy as our practices change. The effective date above always reflects the current version.